Background

The Grassmarket Community Project, based at the Grassmarket Centre, is a community of over 500 people who work together to support positive changes in one another’s lives.

Need for Support

GCP is both a charity and a Social Enterprise. They have a diverse and busy service offering that needs to be underpinned by reliable systems.

An external review of their digital infrastructure was welcomed to understand what is supporting their operations and what isn't working well for them.

What we Did

We conducted a full review of software applications in use at the Grassmarket Community Project. Working with staff teams to understand how current software is helping and challenging their day-to-day tasks.

This involved:

• Speaking to staff members individually to find out the issues and requirements across the organisation
• Reviewing the current systems in place and researching more appropriate solutions, integrations and training to save time and money for the organisation in the long term
• Delivering a report detailing our recommendations with costings to support the organisation to work smarter
• Providing a digital roadmap, prioritising the higher impact projects

Outcomes

We conducted a digital review which led to the creation of a digital roadmap that will help the organisation move forward with structure.