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Website Accessibility Statement

Last updated: July 2026

Statement of Commitment

Community Enterprise is committed to ensuring that everyone can, as much as is reasonably practical, access and benefit from our website, regardless of ability, technology, or circumstance. 

We are dedicated to encouraging equality, diversity and inclusion across all aspects of our work, including our digital presence. We aim to treat all individuals fairly and provide equal access to information and services. 

We recognise that individuals have different needs, and that these may need to be met in different ways. We are committed to removing barriers to access and ensuring that our website is inclusive, user-friendly, and accessible to as many people as possible. 

We value the diversity of our users and strive to create an online environment where everyone feels safe, welcomed, respected, and able to fully engage with our content and services. 

This policy supports our wider Equality, Diversity and Inclusion commitments and aligns with relevant legislation, including the Equality Act 2010. 

 

Accessibility Standards 

We aim to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide a recognised standard for making web content more accessible. 

These guidelines are based on four key principles. We aim to ensure our website is: 

  • Perceivable – Information is presented in ways users can recognise and understand. 

  • Operable – Users can navigate and interact with the website using a variety of tools, including keyboards and assistive technologies. 

  • Understandable – Content is clear, consistent, and easy to use. 

  • Robust – Content is compatible with current and emerging technologies. 

 

Measures to Support Accessibility 

To support accessibility and inclusion, Community Enterprise will: 

  • Use clear and simple language wherever possible 

  • Provide alternative text for images and non-text content 

  • Ensure sufficient colour contrast between text and backgrounds 

  • Structure content using appropriate headings and labels 

  • Ensure the website can be navigated using a keyboard 

  • Design forms and interactive elements to be accessible and easy to understand 

  • Avoid relying solely on colour to convey meaning 

  • Consider accessibility in all new website developments and updates 

These measures support our commitment to recognising and accommodating different needs, ensuring that everyone has a fair opportunity to access our services. 

 

Inclusive Approach and Continuous Improvement 

Community Enterprise understands that accessibility is an ongoing process. We are committed to continuous improvement to ensure our website remains inclusive and accessible. 

We will: 

  • Regularly review and test our website for accessibility issues 

  • Take account of user feedback and lived experiences 

  • Consider accessibility at the earliest stages of design and development 

  • Promote a culture where inclusion and accessibility are valued and embedded in our work 

We recognise that creating an inclusive digital environment means listening, learning, and adapting over time. 

 

Known Limitations 

While we strive to ensure full accessibility, some areas of our website may not yet fully meet accessibility standards. These may include: 

  • Older documents (such as PDFs) that are not fully accessible 

  • Content provided by third parties 

  • Some legacy pages or systems 

We are actively working to address these issues and improve access wherever possible. 

 

Alternative Formats and Support 

In line with our commitment to treating individuals fairly and recognising different needs, we will provide information in alternative formats upon request. 

If you require content in a different format (such as large print, easy read, or accessible PDF), please contact us using the details below. 

 

Feedback and Contact Information 

We welcome feedback on the accessibility of our website and are committed to addressing any barriers that users may experience. 

If you encounter any accessibility issues or require support, please contact us: 

  • Phone: 01506 862 227 

  • Address: 5 Delta House, Carmondean Centre, Livingston EH54 8PT 

We will respond as promptly as possible and aim to provide the information or support you need in a suitable format. 

 

Review and Responsibility 

This policy will be reviewed annually, or sooner if significant changes to the website or relevant legislation occur. 

Responsibility for implementing and monitoring this policy lies with the Senior Management Team.